Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.1 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

Exposure of Sensitive Information to an Unauthorized Actor
CVE CVE-2024-13567
CVSS High (7.5)
Publicly Published March 31, 2025
Last Updated April 1, 2025
Researcher Tim Coen
Description

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 6.3.1 via the 'awesome-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/awesome-support directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 6.3.1.

References

1 affected software package

Software Type Plugin
Software Slug awesome-support (view on wordpress.org)
Patched? Yes
Affected Version
  • <= 6.3.1
Patched Version
  • 6.3.2
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