ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.5 - Missing Authorization to Authenticated (Subscriber+) Settings Update

Missing Authorization
CVE CVE-2025-14079
CVSS Medium (5.3)
Publicly Published February 4, 2026
Last Updated February 5, 2026
Researcher Itthidej Aramsri (Boeing777)
Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.

References

1 affected software package

Software Type Plugin
Software Slug elex-helpdesk-customer-support-ticket-system (view on wordpress.org)
Patched? Yes
Affected Version
  • <= 3.3.5
Patched Version
  • 3.3.6
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