JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
CVE CVE-2023-7337
CVSS High (7.5)
Publicly Published March 3, 2026
Last Updated March 4, 2026
Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

References

1 affected software package

Software Type Plugin
Software Slug js-support-ticket (view on wordpress.org)
Patched? Yes
Affected Version
  • <= 2.8.2
Patched Version
  • 2.8.3
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