JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference

Authorization Bypass Through User-Controlled Key
CVE CVE-2024-13607
CVSS Medium (4.3)
Publicly Published February 3, 2025
Last Updated February 4, 2025
Researcher Tim Coen
Description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.

References

1 affected software package

Software Type Plugin
Software Slug js-support-ticket (view on wordpress.org)
Patched? Yes
Affected Version
  • <= 2.8.8
Patched Version
  • 2.8.9
This record contains material that is subject to copyright

Copyright 2012-2026 Defiant Inc.
License: Defiant hereby grants you a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare derivative works of, publicly display, publicly perform, sublicense, and distribute this software vulnerability information. Any copy of the software vulnerability information you make for such purposes is authorized provided that you include a hyperlink to this vulnerability record and reproduce Defiant's copyright designation and this license in any such copy. License Detail.