JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

Exposure of Sensitive Information to an Unauthorized Actor
CVE CVE-2024-13606
CVSS High (7.5)
Publicly Published February 12, 2025
Last Updated March 6, 2025
Researcher Tim Coen
Description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.

References

1 affected software package

Software Type Plugin
Software Slug js-support-ticket (view on wordpress.org)
Patched? Yes
Affected Version
  • <= 2.8.8
Patched Version
  • 2.8.9
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