Ruby Help Desk <= 1.3.3 - Missing Authorization to Arbitrary Ticket Modification

Authorization Bypass Through User-Controlled Key
CVE CVE-2023-1125
CVSS Medium (4.3)
Publicly Published April 10, 2023
Last Updated January 22, 2024
Researcher Ameen Alkurdy
Description

The Ruby Help Desk plugin for WordPress is vulnerable to unauthorized modification of data due to a missing authorization check on the process_ticket_reply function in versions up to, and including, 1.3.3. This makes it possible for authenticated attackers with subscriber-level permissions or above to update arbitrary tickets in the system.

References

1 affected software package

Software Type Plugin
Software Slug ruby-help-desk (view on wordpress.org)
Patched? Yes
Affected Version
  • <= 1.3.3
Patched Version
  • 1.3.4
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